Shipping policy


 

Effective Date:  11/19/2024

At Modern Elegant Home, we are dedicated to providing you with a seamless shopping experience. This Shipping Policy outlines important information regarding the shipment and delivery of your purchases within the United States.

1. Shipping Destinations

  • United States Only
    • We currently ship products only within the United States.
    • International Shipping: At this time, we do not offer worldwide shipping.

2. Order Processing Time

  • Handling Time
    • Orders are processed within 1–2 business days (Monday to Friday).
    • Production Process: All products undergo a production process, which contributes to the handling time.
  • Order Cut-Off Time
    • Orders placed before 4:00 PM Eastern Standard Time (EST) (GMT-05:00, New York) will begin processing on the same business day.
    • Orders placed after 4:00 PM EST will be processed on the next business day.

3. Shipping Methods and Transit Time

  • Standard Shipping – Tracking Included
    • Transit Time: Estimated 5–7 business days.
    • Shipping Fee: Free on all orders.
  • Total Estimated Delivery Time
    • 6–9 business days, which includes handling and transit time.

4. Order Tracking

  • Tracking Availability
    • We provide tracking information for all orders.
    • You can monitor your order's journey until it reaches you.

5. Returns and Restocking Fee

  • Returns for Non-Damaged Items
    • Returns for items that are not damaged will incur a 25% restocking fee.
    • Restocking Fee Basis: The fee is based on the item’s size and shipping cost.
    • Reason for Fee: Due to the large nature of our products, shipping expenses can be substantial.
    • https://moderneleganthome.com/policies/refund-policy

6. Contact Information

We are here to assist you with any questions or concerns.

Thank you for choosing Modern Elegant Home! We appreciate your business and look forward to serving you.